Therapy in English, Italian & French.
In Milan & online.
I am a Psychologist,
Psychotherapist in Training, Sexuality Consultant,
Registered in Ordine degli Psicologi della Lombardia (n. 32140).
I follow a person-centred and expat-sensitive approach.
Frequently Asked Questions
The first session: what to expect?
The first session is mainly a time to get to know each other. It offers a safe and welcoming space where you are invited to share what led you to seek support and the challenges you are currently experiencing. There is plenty of room for your perspective, your emotional experience, your needs, and your expectations about therapy. My role during this first meeting is to listen carefully, gather information, and, when helpful, ask a few questions to better understand what feels most important to you. Toward the end of the session, we will discuss and agree on practical aspects, such as session frequency, organizational details, and fees. The first session is not a test or an evaluation, but simply a first step to explore whether and how we might begin a therapeutic journey together, at a pace that feels right for you.
Are online consultations as valid as in-person ones?
Yes, online psychological consultations are supported by scientific research, which has shown that in most cases the effectiveness of therapy does not differ from in-person sessions. The quality of the therapeutic relationship and the work we do together remains central, even at a distance. That said, there are some specific situations in which physical presence, sharing the same space, and direct contact can play a particularly important role in the therapeutic process. For this reason, the choice between online and in-person therapy can be explored together, taking into account your needs, the nature of the difficulties you are facing, and practical considerations.
How do I know it's a good fit for me?
It’s important to reflect on whether the psychologist you meet feels like the right fit for you. On one hand, you want to trust their professional expertise and training; on the other, it is equally important to feel welcomed, understood, and respected as a person, especially in moments of vulnerability. The therapeutic relationship is a central part of therapy, and it often takes time to develop. If you feel uncertain at first, it can be helpful to give the relationship a few sessions to settle. Consider whether any hesitation might reflect a general difficulty with trust or openness in therapy, rather than an issue with the specific psychologist. After a few sessions, it should become clearer whether you feel comfortable and see the potential for a collaborative process. If not, it’s always possible to discuss your feelings openly with your psychologist, share your concerns, and, if necessary, explore a referral to another professional.
When is the right time to ask for help?
Asking for help is not easy, especially for those who place great value on independence or find it difficult to trust others. In addition, taboos and prejudices around mental health are still present today and can create further barriers to seeking support. It is important to remember, however, that mental health has the same dignity and importance as physical health. It has a profound impact on quality of life and, in the long term, also on physical well-being. A psychologist is a healthcare professional trained and specialized in mental health. Just as one might consult a dentist for a toothache without much hesitation, it is equally legitimate to seek psychological support when you are struggling or feel that you need it. Finally, it is worth emphasizing that psychological consultations can also play a preventive role. You do not need to be feeling very unwell to begin therapy. It can be helpful and meaningful to reach out to a psychologist even when you feel a desire or curiosity to better understand yourself, to reflect on your experiences, and to receive support during important moments of personal growth.
How long will the treatment last? And how frequent will the sessions be?
It’s not possible to predict in advance how long therapy will last. The duration depends on many factors, including how an individual responds to sessions, the pace of change, the severity and complexity of the difficulties, and any new circumstances that may arise and influence the process. The frequency of sessions can also vary. Factors such as the nature and intensity of the issues, practical considerations, daily commitments, and financial aspects all play a role. Sessions are typically held weekly, but in some cases biweekly sessions or even two sessions per week may be arranged. Decisions about both duration and frequency are made collaboratively, taking into account the psychologist’s clinical judgment and experience alongside the client’s needs, preferences, and circumstances. Therapy is a shared, flexible process that can be adjusted over time to best support progress.
How much does a session cost?
The fee is €65 for individual sessions and €75 for couples sessions. Each session lasts approximately 50 minutes. Reduced fees are available for students and for people experiencing financial difficulties. During the first session, we can go over all practical aspects together, including costs, session frequency, and payment methods. If you have any questions or specific needs, feel free to bring them up, we can explore a sustainable solution together.
What if I don’t know what to say?
This is a very common concern. You don’t need to know in advance what to say, that’s part of the process. During the session, I will guide you with attentive listening and gentle questions, helping you put thoughts and feelings into words, even when they feel unclear or difficult to express. We can start from anywhere, even from not knowing where to begin.
What if I feel worse before I feel better?
This can sometimes happen. During the process, difficult emotions or long-avoided experiences may come to the surface, which can temporarily increase discomfort. This is often part of the change process. You won’t go through it alone: we will work together to understand what is emerging, at your pace, within a safe and supportive space.
Can I stop at any time?
Yes, you are free to stop at any time. The decision to start, continue, or end the process is always yours. If possible, it can be helpful to talk about it together beforehand, so we can better understand your decision and bring the process to a thoughtful and meaningful close, making sure it is not only a temporary dip in motivation or a difficult moment. At the same time, it is my responsibility to share any concerns about the progress of the process, for example, if it does not seem to be bringing the desired benefits, or if I feel I may not be the right professional for your needs. In such cases, I will guide you toward another professional who may be better suited to support you.
How can I book an appointment?
To book a first appointment or request information, you can: •call me or send a WhatsApp message at +39 344 757 4701, •email me at agathescappini.psy@gmail.com, or •fill out the form at the bottom of this page. I will get back to you as soon as possible with available days and times for your first session. Additionally, if you wish, we can have a brief preliminary phone call, free of charge and without obligation, to answer your questions and see whether scheduling a first appointment would be appropriate.
Can we have a brief phone call before the first session?
Of course, feel free to call me for a brief phone conversation, free of charge and without obligation. If I am unable to answer right away, I will get back to you as soon as possible. I will be happy to answer your questions and clarify any doubts you may have about starting the process.